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Shipping

Shipping Fee

・USA

Free shipping for orders over $222.

· Japan

Free shipping for orders over $333.

We usually send to Japan by USPS or FEDEX. Depending on the size and weight of the package, we will select the cheapest airmail service. If the actual cost is less than the amount you paid, we will refund the difference.

Customers are responsible for all customs duties and other tax charges in Japan.

・Maui

If you can come pick up the item, please let me know the date and time you can come.

We do not accept refunds or exchanges from us, but all items are sent insured. In the event that an item is damaged or lost during shipping, please contact us so we can check to see if insurance coverage is available.

 

Shipment

We will ship from Hawaii within 5 business days after the payment is completed.

Normally it will be delivered within 1 week to the US and 2 weeks to Japan, but it may take longer than usual due to the postal situation of each country.

 

Returns and Exchanges

We do not accept refunds or exchanges, but all items are sent insured. In the event that an item is damaged or lost during shipping, please contact us so we can check to see if insurance coverage is available.

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